Dog Grooming Policy

At June's Pet House, we prioritize the health, safety, and comfort of every dog that visits our grooming facility. To ensure a positive grooming experience for both our furry clients and their owners, we have established the following policy guidelines. We kindly request all customers to read and adhere to these policies:

1. Vaccination Requirements:
- All dogs must have up-to-date vaccinations, including rabies, distemper, and parvovirus, as required by local regulations.
- Proof of vaccinations must be provided prior to the first grooming appointment and kept up-to-date throughout the grooming relationship.

2. Health and Medical Conditions:
- It is crucial to inform our grooming staff of any pre-existing health conditions, allergies, sensitivities, or medical issues that your dog may have.
- If your dog requires any special care or accommodations during grooming due to health concerns, please let us know in advance.

3. Temperament and Behavior:
- Dogs must have a friendly and non-aggressive temperament to ensure the safety of our staff, other dogs, and your own pet.
- If your dog has displayed aggressive behavior in the past or has difficulty being handled, please inform us so that we can make appropriate arrangements.

4. Grooming Requests:
- Clearly communicate your grooming preferences to our staff during the appointment booking process or upon arrival for the grooming session.
- While we strive to fulfill your requests, please understand that grooming outcomes may vary based on your dog's coat condition, breed standards, and grooming techniques.

5. Appointment Policy:
- To ensure prompt and efficient service, we recommend scheduling grooming appointments in advance.
- If you need to cancel or reschedule an appointment, kindly provide us with at least 24 hours' notice to allow other clients to utilize the time slot.

6. Punctuality:
- Please arrive on time for your scheduled appointment to ensure a smooth grooming process and avoid any delays for other clients.
- If you arrive significantly late, we may need to reschedule your appointment to maintain fairness to other customers and uphold the quality of service.

7. Matted Coat Policy:
- Dogs with severely matted coats may require additional grooming time and specialized care.
- In cases of extreme matting, our groomers may need to shave the coat for the comfort and well-being of your dog.
- Regular brushing and coat maintenance between grooming sessions are strongly encouraged to prevent excessive matting.

8. Payment and Pricing:
- Our grooming services are priced based on factors such as breed, size, coat condition, and specific requests.
- Payment is due at the time of service. We accept cash, credit/debit cards, or any other payment methods as specified by the facility.

By adhering to these dog grooming policies, we aim to provide a safe and enjoyable grooming experience for all dogs and their owners. Our dedicated grooming staff is committed to maintaining the highest standards of care, professionalism, and customer satisfaction.

If you have any questions or require further clarification regarding our dog grooming policies, please do not hesitate to reach out to our customer service team. We appreciate your cooperation and look forward to serving you and your beloved furry friend.

June's Pet House