Our Grooming Services
We only do grooming via appointment.
For enquiries on our Grooming sessions, Spa packages and rate, Please contact us at +65 8444 5777
Our Grooming Services
We only do grooming via appointment.
For enquiries on our Grooming sessions, Spa packages and rate, Please contact us at +65 8444 5777
Do you accept walk-in purchases?
Yes, of course. You may wish to call us in advance so that we can have someone available to attend to you.
Where do I purchase your goods online?
Click on the Products Catalog of the homepage. Filter the product you are looking for.
Alternatively, you may use the "Search" function if you know of a specific item you're looking for.
Do keep a lookout for our featured products!
Please take a minute to understand our order-to-delivery process:
Once your order is placed, it is being processed to ensure you will receive your items as early as possible. Thus, amendments or cancellations options are unavailable.
Do you deliver on weekends & public holidays?
Currently we only deliver from Tuesday – Fridays for now.
We do not recommend repacking of kibbles as it will increase the possibilities of contamination and the quality of food will also be compromised. However, if you still require the service, we provide vacuum sealed repacking for a nominal fee of $5.00.
If a product has been determined to be defective or damaged, we will assist with the exchange of the item that you wish to return.
We only deal with refunds on a case-by-case basis.
Please reach out to us if you have an urgent order to be delivered on the same day.
What are the available modes of payment?
Currently we accept payment via Paypal or PayNow.
Can I opt for self-collection?
Yes, you can collect your orders at our retail store during operating hours from Tuesday to Sunday between 10.00am to 7.00pm.
What if I am not at home at the time of delivery?
Our driver will attempt to call you for further instructions. In the event you are uncontactable, your order will be sent back to our retail store. You may arrange to self collect or redeliver for a fee of $7.00.
What are the delivery options available?
Do you ship internationally?
Currently we do not ship out of Singapore.
Returns & Refunds Policy
If you are not completely satisfied with your purchase, simply return the item to us within 7 days!
Please note the following requirements to our returns policy:
Items not eligible for returns:
Customers who had a history of returning more than 2 items per exchange or 3rd time exchange application will be ineligible for returns or refunds.
We reserve the right to reject items that are not eligible for return or refund.